If you reset the password and then try to login but it fails:

A - You used or mistyped the wrong email address

B - You either mistyped your new password OR the password you chose was not STRONG

For the security of this website and your personal information, we insist on a STRONG password. When you use the reset link, the system suggests a password you can accept or overwrite

Accept it by copying the password and saving this somewhere secure and hit CONTINUE

OR

Overwrite the suggested password with your own, and watch the strength indicator as you type. The final password must show as STRONG or it will not work

To make it strong, use some capitals and characters like $£@ and numbers. So perhaps instead of

mystrongpassword

My5tr0Ngp4$$wOrD

 

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